Privacy Policy

Your Privacy is Important to Us

Lifeline Northern Beaches cares about protecting your privacy and is committed to complying with the Australian Privacy Act. You can learn more about the detail of our privacy practices by reviewing our Privacy Policy.

Lifeline Northern Beaches is also committed to protecting the privacy of visitors to our websites..

This Privacy Notice sets out in simple language how your personal information is collected, used, stored and shared when you visit or make a purchase from this website.

Lifeline Northern Beaches (“us”, “we”, or “our”) operates this website. By visiting our site and / or purchasing something from us, you engage in our “Service”.

We use your data to provide and improve our Service. By using our Service, you agree to the collection and use of information in accordance with this Privacy Notice.

We collect several different types of information through our website for various purposes to provide and improve our Service to you.

We do not collect or retain your financial information (such as credit card numbers) used to purchase products on this website. This information is collected by financial institutions (such as PayPal) that have their own privacy policies.

Personal Data

While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you (“Personal Data”). Personal Data may include, but is not limited to:

  • Email address
  • First name and last name
  • Phone number
  • Address, State, Postcode, City
  • Cookies and Usage Data

Usage Data

We may also collect information on how the Service is accessed and used (“Usage Data”). Usage Data may include information such as your computer’s Internet Protocol address (IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.

Tracking and Cookies Data

We use cookies and similar tracking technologies to track the activity on our Service and hold certain information. This may include beacons, tags, and scripts to collect and track information.

We use cookies and tracking technologies to improve and analyse our Service and to improve your experience on our website.

Cookies are small data files transferred onto computers or devices by websites for record- keeping purposes and to enhance functionality on the website. They may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device.

Most browsers allow you to choose whether to accept cookies or not. If you do not wish to have cookies placed on your computer, please set your browser preferences to reject all cookies before accessing the LLNB website.

The core functionality on these platforms will be largely unaffected if you disable cookies in your browser but you may be unable to access some advanced functions.

Use of Data

Lifeline Northern Beaches uses the data we collect for various purposes:

  • To provide and maintain our Service
  • To notify you about changes to our Service
  • To allow you to participate in interactive features of our Service when you choose to do so
  • To facilitate fundraising for our Service
  • To provide customer care and support
  • To provide analysis or valuable information so that we can improve our Service
  • To monitor the usage of our Service
  • To detect, prevent and address technical issues

Disclosure of Data

Legal Requirements

Lifeline Northern Beaches may disclose your Personal Data in the good faith belief that such action is necessary to:

  • To comply with a legal obligation
  • To protect and defend the rights or property of Lifeline Northern Beaches
  • To prevent or investigate possible wrongdoing in connection with the Service
  • To protect the personal safety of users of the Service or the public
  • To protect against legal liability

Security of Data

The security of your data is important to us. However, no method of transmission over the Internet or method of electronic storage is completely secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee or warrant it is absolutely secure.

Service Providers

We may employ third-party companies and individuals to facilitate our Service (“Service Providers”), to provide the Service on our behalf, to perform Service-related services or to assist us in analysing how our Service is used.

These Service Providers have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

Analytics

We may use Service Providers to monitor and analyse the use of our Service.

The Lifeline Northern Beaches website uses Google Analytics to collect data about your interaction with our website. Google Analytics is a web analytics service that tracks and reports website traffic. It is hosted by a third party.

Google uses the data collected to track and monitor the use of our Service. This data is shared with other Google services. Google may use the collected data to contextualise and personalise the ads of its own advertising network.

You can opt-out of having your activity on our Service available to Google Analytics by installing the Google Analytics opt-out browser add-on. For more information on the privacy practices of Google, please visit Google’s Privacy and Terms webpages.

Links to Other Sites

Our Service may contain links to other sites that are not operated by us. If you click on a third-party link, you will be directed to that third-party’s site.

Lifeline Northern Beaches does not control such third-party websites and cannot be responsible for the content or the privacy practices employed by other websites if you click through and leave a Lifeline Northern Beaches controlled site.

Lifeline Northern Beaches is not responsible for the governing of information collected about you by third party websites or platforms and cannot guarantee the security of the personal data that you may provide, or that is collected by such websites. When you leave our websites, we encourage you to read the privacy notice of every website you visit.

Changes to our Privacy Policy and this Privacy Notice

We may update our Privacy Policy and this Privacy Notice from time to time. You are advised to review this Notice periodically for any changes. Changes to this Notice are effective when they are posted on this page.

Contact Us

If you have any comments or questions about this Privacy Notice or our privacy practices, please contact us at admin@lifelinenb.org.au or through our Contact Us page.